A helpful voice agent needs a clear place in your existing phone workflow. In this tutorial, Bart Slodyczka shows how Retell AI, Twilio, and n8n can work together to route business calls.
What to watch for
The walkthrough covers routing by business hours and VIP status, connecting a voice agent, transferring calls, and using post-call analysis. It is a useful next step for readers who understand what an AI receptionist does and want to see how the surrounding automation fits together.
Apply it to your business
Before copying a workflow, map who should answer during opening hours, what happens after hours, and where a caller goes when the agent cannot help. Test those paths on a real phone line before changing your main business number.
Watch the original video on YouTube →
Video by Bart Slodyczka. This independent tutorial uses Retell AI, Twilio, and n8n. The interface shown may differ from current versions. Business Meets AI is published by JGRobo Marketing, Inc.; its founder Joshua M. Alexander is a Solutions Director at Retell AI.